At GTI, our technical support services are designed to empower your processes and enhance your products. Explore our range of capabilities:
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Value-Driven Customer Support
GTI is committed to providing prompt responses that add significant value to your processes and products. When you choose GTI, you're not just buying a product; you're investing in a complete solution. Our team gladly guides you on product usage, recommends necessary equipment, and ensures you receive all the support needed for optimal downstream performance.
Improving Your Production Processes
Our commitment to excellence extends to helping customers enhance their production processes. For instance, if you're in the coating industry, send us samples of your coating and the package substrate. We conduct a battery of lab tests, providing you with tailored suggestions for a more effective process, coating weight, equipment settings, and components.
Unique Resources for End-to-End Support
GTI stands out in the industry with unique resources dedicated to supporting your journey from purchase to end use:
Knowledgeable Sales Representatives
Every GTI sales representative undergoes extensive technical training, understanding the production and market challenges you face.
Fully Equipped Laboratory
Our staffed laboratory is ready to help you develop new products and evaluate your manufacturing processes.
Comprehensive Assessments
Quickly determine if a product's desired performance characteristics will be maintained downstream.
Interpreted Test Results
All test results are thoughtfully interpreted to derive recommendations that make the most significant impact.
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Technology Commercialization Expertise
Navigating the transition from research technology to commercial reality can be a complex challenge for many technology companies. Despite having viable chemistries, these firms often lack a pathway to bring their innovations from the lab to the market. At GTI, we specialize in assisting technology companies in realizing commercialization success by:
Cost and Manufacturing Viability Assessment
Evaluating the chemistry for cost and manufacturing viability.
Scaling Up
Efficien scaling up the most cost-effective choices.
Customer Sampling
Introducing the product through sampling to potential customers.
Custom Formulation
Developing tailored formulations for potential customers.
Benchmarking
Comparing the product against current market solutions.
Optimal Manufacturing Site Selection
Advising on the best manufacturing site considering market dynamics and scale.
GTI Chemical is your strategic partner in successfully transitioning groundbreaking technologies into commercially viable solutions.
Meet Our Expert Team
GTI Chemical is staffed with a team of highly skilled professionals committed to ensuring the success of your projects. Our staff includes:
- 6 Microbiologists and Micro Lab Manager
- Analytical Chemist and Analytical Lab Manager
- VP R&D
- VP Sales and Marketing
- COO
- President
Value-Driven Customer Support
GTI is committed to providing prompt responses that add significant value to your processes and products.